Retail Knowledge Level 1

The content of our course offers you the knowledge and skills required to work in the retail sector. All sessions are a mix of hands-on practical exercises and classroom based. Units studied include; the understanding of:

  • The Business of Retail
  • Customer Service in the Retail Sector
  • Health & Safety in the Workplace
  • Retail Selling Process
  • Control Replenishment of Stock
  • How Individuals and Teams Contribute in the Industry
  • Handling of Customer Payments

Warehousing Level 1

Our Warehousing qualification gives learners the opportunity to learn how a warehouse is ran in accordance to  moving, handling and storing stock using the correct methods. The course is both hands-on and practical.

Functional Skills Level 1 & 2

Functional Skills are qualifications in English, maths and ICT that equip learners with the basic practical skills required in everyday life, education and the workplace.

Functional Skills have been designed as the replacement skills qualifications for Key Skills and Adult Literacy and Adult Numeracy (ALAN) qualifications.

  • Functional Skills English (Level 1 + 2)
  • Functional Skills Maths (Level 1 +2)

Preparing for Employment Level 1

Employability skills involves interview techniques, job search and by the end of the course the learner will have a full professional CV ready to send off to employers to apply for jobs.


As an RTITB approved centre, EDT Fork Lift Truck course meet these standards. Successful candidates, operator/instructor/ enjoy the benefits of a qualification accepted throughout the industry.

All aspects of safety in FLT operations form an integral part of every course. Routine maintenance to extend the life of equipment and pre-shift checks to improve safety are included.

EDT is an RTITB Approved Examination Centre and all our instructors are registered examiners for the operator courses.

Examinations for both theory and practical sections of the Operator Course are by EDT examiners using our classroom and warehouse facilities.

RTITB is the highest accreditation attainable in the UK.

We are an accredited training centre and can offer training and operator licences in the following:

  • Counterbalance fork lift trucks
  • Reach fork lift trucks
  • Scissor-lift and Cherry-picker MEWPS
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You are eligible for our courses if you were

Aged 19+ at 31st August 2014, Do not have a L2 qualification, In receipt of State Benefits, A UK citizen or an EU/EEA National!
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